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The AirMason Culture Code

Creating a Company We Love

I'd like to personally welcome you to the team. It's an exciting time for AirMason as we continue to grow, we strive to remain as adaptable, motivated and responsive to our new employees as we are to our customers. We pride ourselves on being customer-focused, relevant, and open to new ideas. We're glad to have you on board!

We're continuously transforming the way we operate to improve our ability to innovate, expand, and make our customers' lives better. Our employees and partners have continued to meet the challenges of our field and to excel despite setbacks. We are very proud of where we are today and excited about where we are headed.

Before I finish, I'd just like you to know that you, as part of our team, are our most important and greatest asset. We could not accomplish what we do every day without our employees. I'm very pleased to welcome you to AirMason and look forward to working with you!

Dawson Whitfield

Who we are

We aren't big on the daily grind mentality. Our company values, objectives and philosophy are a direct reflection of the kind of studio culture we want to inspire: where everyone involved is driven to create world-class next-generation products and user experiences with meaningful, positive impact.

Simply put: we strive to be the best. And we're looking for more like us. Our recruiting radar is always on: seeking the next superstar from every discipline.

It takes drive, creativity and a passion for solving tough challenges (and we mean tough).

Our Three Guiding Values


Embrace and Drive Change.

Charles Darwin once said: "It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change."

We carry that idea with us as we continue to grow our products, services, and company.


Be Passionate and Determined

We owe it to ourselves to work on things we are passionate about. If you're passionate about something, you'll do a better job and enjoy the process. There some necessary evils at every job, but it's up to you to make sure you're passionate about what you're working on.


Use Good Judgement.

Whether it's making product decisions or meeting with a client, we expect everyone to use good judgement in all aspects. Dress well if it's a formal meeting, weigh all the pros and cons if it's an important product decision, move quickly when you can... you get the idea.

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Where We Came From

Started from the bottom.

August 2010

Hired our first employee.

January 2011

Opened our New York office with 25 employees.

April 2014

Chosen as "Best Place to Work"

June 2016

Now we're here.

Growing faster than ever

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Company Structure

We are proud of being a fairly 'flat' company. That means there are no real 'bosses'. Everyone can have a meeting with anyone. Anyone can make a major product decision if they can back it up.

Generally, we're made up of product managers, designers, developers, and our amazing office admin.

We have a lot of fun and work hard to fully deserve it.

You're hired. Now what?


Your First Day


Your first day will be fairly slow. First, you'll sign all the paperwork and read this handbook!

Then, you'll have a chance to meet everyone including your project manager. They will show you around and then walk you through your first project.


Your First Week


Make mistakes. Ask questions. We all did it.


Your First Month


We are extremely proud that within a month at AirMason, you can build and ship your own products. You'll be meeting with clients and joining in high-level meetings.

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Everyone is coupled with a buddy, who will show you the ropes over the first few weeks. You are encouraged to ask as many questions as you can.

The first week is intensive training, with a couple weeks after for questions here and there. By the end of the first week, you should be fully prepared to do your job independantly.

Tools We Use






Google For Work



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Who Should I Contact For X?

If you have general questions (or aren't sure to ask), ask your direct manager. Otherwise, please ask your question directly to who you think could answer it best.

Sales: John Doe (

Product: Jessica Smith (

HR: Sarah Lee (

Can I work from home?

Yes. You're welcome to WFH once in a while, but we ask you limit WFH days to once every 2 weeks. Please let your manager know you're WFH the day before.

Absence / Lateness Policy

Absences: Absences or significant lateness (20 min) without communication are serious offenses and will be dealt with on a case-by-case basis. These can end in immediate termination.

Lateness: Being over 20 minutes late without communication will result in a write up. Lateness with communication under 20 minutes is dealt with on a case by case basis and may or may not result in a write up. 

How much vacation time do I get?

3 weeks every year

How many sick days do I get?

You accrue 3 sick days per year. If you're sick more than that, you can probably WFH, but talk to your manager.


By nature, we deal with confidential and sensitive information about our operations and our clients. Everyone on the team is expected to keep these secure within the company. Please refer to our NDA for more information.

Time Wasting at Work

We work in an incredibly demanding service-based industry. We can't afford to spend our days watching cute cats. The occassional video is fine, but your focus at work should be work. If you do end up getting distracted for a minute, please do not let it distract others (ahem *use headphones*).

Taking important personal calls is fine, but please limit them in length to only what's needed.

Company Standups

Please be in the office at 10am every morning for our daily standup.

What times do people work?

We all try and get into the office for 10am and typically leave around 6pm

I Need Gear!

If you need gear, please let your direct manager know. Some things we are happy to purchase for you:

  1. Laptop
  2. Monitor
  3. Keyboard / mouse
  4. Company tshirt / sweater

What do people wear?

We're super casual. Jeans, tshirts, running shoes are the most common. Sometimes people wear blazers if they are feeling fancy.

Can I bring my dog into work?

If your dog is well behaved, you can bring them in once in a while. Please make sure they are with you at all times.

Office Lunch

You may take up to an hour for lunch when possible to do so, so feel free to meet a friend, run an errand, etc.

Snacks are currently provided through Snack Nation. These are meant to be enjoyed throughout the day as quick energy boosts, but are not a meal replacement. Please be courteous and do not use these as an alternative to lunch or dinner.

We also try to keep the fridge stocked with beverages. Please be courteous and mindful of your usage. You are required to clean up after yourself and keep the kitchen clean. We are part of a family here and you should treat the kitchen and office space with respect.

Team Outings

We try our best to plan as many activities as possible. It's important for us to get to know each other as a team and as people, inside and outside the office. These are work events and all employees are expected to make a conscious effort to attend.

Even outside the office, all employees are expected to behave appropriately towards one another. Do not make anyone feel uncomfortable. Be a good human. If you consume any alcohol, do not drive until it is legally safe to do so. If you are unsure, please use Uber or have somebody else drive you.

Are there performance reviews?

Yes. We have casual performance reviews every 3 months. These are just coffee chats with your direct manager.

First / Last One in The Office 

If you're the first one in the office, you'll need to de-activate the alarm. Upon entry, the alarm will be on your left and you'll have 30 seconds to enter the code: 5555.

If you're the last one in the office, just lock the door on your way out.

Company Expenses

Every employee is given a company credit card. You are expected to use this ONLY for purchases required to do your job well. 

Things allowed:

  1. Books
  2. Conferences (under $500)
  3. Computer / monitor / peripherals
  4. Coffee

Not allowed:

  1. Lunch / dinner
  2. Transportation
  3. Kittens


Now the fun stuff! Everyone is paid on the 1st and 15th of every month. We pay via direct deposit. To set up your payments, talk to Jenn in HR.


We offer a bonus of 10% of your yearly salary. Bonuses are not guaranteed, and are only given if everything in the company is going swimmingly.

Bonuses are given in early december. Bonuses are given based on how many months of that year you worked. IE if you worked 12 months, you get your full bonus; if you started with us 6 months ago, you'll get 50% of your bonus.

Candidate Referrals

If you know (or meet) someone that you think would be a great fit at our company, please refer them! All you need to do is give their contact information to the hiring director and if we end up hiring them, you'll get a juicy bonus of $5k.


If you want a promotion, contact Jenn in HR. Promotions are assessed on a case-by-case basis. 

Let's do this thing!

We're thrilled to have you on the team